Privacy Policy

Last updated: 13 February 2026

1. Introduction

Knowledge Atlas ABN 74 148 691 193 is committed to protecting your privacy.

This Privacy Policy explains how personal information is collected, used, disclosed and managed in accordance with the Privacy Act 1988 Cth and the Australian Privacy Principles (APPs).

2. Personal Information We May Collect

We may collect personal information, including your name, email address, telephone number, organisation, role title, and any information you provide through enquiries, contact forms, newsletter subscriptions, or client onboarding processes.

We do not intentionally collect sensitive information unless it is required for a specific, agreed-upon purpose. Where sensitive information is required, consent will be obtained.

3. How We Collect Personal Information

Personal information is collected directly from you when you:

. Submit a contact form on our website.

. Subscribe to our newsletter or join a waitlist.

. Engage our services.

. Communicate with us by email, phone or video conference.

4. Why We Collect Personal Information

We collect personal information to:

1. Respond to enquiries.

2. Deliver consulting and advisory services.

3. Manage client relationships.

4. Provide newsletters or updates to which you have subscribed.

5. Improve service delivery and website functionality.

We do not sell personal information.

5. Use and Disclosure

Personal information is used only for the purpose for which it was collected or for related purposes reasonably expected by you.

We may disclose personal information to reputable third-party service providers that assist in operating our business, including website hosting, email services, secure cloud storage and video conferencing platforms.

We take reasonable steps to ensure that service providers handle personal information securely.

6. Overseas Disclosure

Some service providers used by Knowledge Atlas operate internationally. As a result, personal information may be stored or processed in data centres located outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with Australian privacy standards.

7. Online Session Recordings

Online sessions may be recorded only with the consent of participants.

If a session is recorded, participants will be informed and may decline to be recorded without affecting service delivery.

Recordings, if made, are stored securely and accessed only by authorised persons.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information is stored in secure cloud-based systems with access restricted to authorised persons. Multi-factor authentication is used across core platforms.

9. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

When personal information is no longer required, it is securely deleted or de-identified where practicable.

10. Website Analytics and External Links

Our website uses standard analytics tools provided by Squarespace and Google Search Console to understand general website usage patterns and search performance. This may include page visits, approximate geographic location, referring sources, device type and aggregated traffic statistics.

Website analytics tools may collect technical information, such as IP addresses and browser information to generate aggregated usage reports. Essential cookies may be used to support website functionality and analytics reporting.

Knowledge Atlas does not use advertising tracking pixels or behavioural marketing tools.

Our website may contain links to external platforms such as LinkedIn, X and YouTube. Those platforms operate under their own privacy policies.

11. Access and Correction

You may request access to the personal information we hold about you.

You may request correction of inaccurate, incomplete or outdated information.

Requests should be made in writing to the contact details below.

12. Complaints

If you believe that we have breached the Australian Privacy Principles (APPs), you may submit a written complaint to us.

We will investigate and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

13. Contact

Privacy enquiries and requests should be directed to:

Email: hello@dsbknowledgeatlas.com

Website: https://www.knowledgeatlas.com.au